Build Your Platform in Minutes With EasyPost Forge
by Sydney Ton
Businesses are constantly evolving to meet growing ecommerce demands. Whether you’re the newest startup on the block or a Fortune 500 company looking to launch a new platform, a competitive shipping offering is essential, but building that offering independently can cost millions of dollars and take years of development.
Luckily, EasyPost is your shipping expert. Since 2012, we’ve helped 10,000+ businesses across the globe deliver to their customers every day. Today, we’re taking the next step with Forge, our white-label, all-in-one shipping solution designed to help you provide a seamless shipping experience to your platform users.
With Forge you’ll be able to skip laborious custom builds to launch today, scale tomorrow, and grow for years to come.
Modern shipping runs on Forge
Forge allows you to deliver a time-tested shipping experience to your customers, backed by EasyPost’s industry-leading shipping APIs. With 1B+ packages delivered to over 200+ countries worldwide—including 93% of all U.S. households— and a 99.99% historic uptime spanning years, you can trust Forge to power your platform.
Powered by the best end-to-end shipping solution
Forge is powered by our suite of shipping APIs, enabling you to cover the entire shipping lifecycle from start to finish with one solution. The APIs included with Forge are as follows:
- Shipping API: Print labels in minutes with 100+ domestic, international, regional, and same-day carriers.
- Address Verification API: Confirm the accuracy of 99.8% of U.S. addresses and 240+ countries around the globe using CASS-certified verification.
- SmartRate API: Increase on-time delivery by 20%+ with reliable AI-powered delivery estimates—even during peak season.
- Tracking API: Get real-time shipment updates, end-to-end visibility, and insight reporting through branded tracking pages and webhook notifications.
- Insurance and Claims API: Safeguard your packages with damage, loss, or theft protection across all carriers with easy claims filing in less than 10 minutes.
- Sub Account User APIs: Create and manage Child or ReferralCustomer sub-accounts.
- Carrier Account Management API: Manage carrier credentials, create shipments, and retrieve rates with specific carrier accounts for accurate pricing.
- Pick Up Scheduler API: Schedule pickups for 13 major carriers, fetch rates, and confirm for seamless pickup management.
- Report Generation API: Generate and retrieve CSV reports for shipments, payments, refunds and more within a defined timeframe.
Claim the driver seat with ease
All Forge users will gain access to a dedicated Forge dashboard that allows them to easily configure and monitor their account at the parent and sub-account level. This dashboard empowers non-technical users so that any individual with account access can quickly generate reports, manage sub-accounts, or perform administrative tasks.
Through the Forge dashboard, you’ll be able to:
- Create, view, and manage all sub-accounts from a single dashboard.
- Manage API Keys, Carrier Accounts, Billing, Insurance, and Claims at both the parent and sub-account levels.
- Generate Reports for shipments, trackers, invoices, and more.
- Access the Members dashboard and invite additional users with role-based access.
Gain valuable insights and grow your business
Forge users also receive unique data insights and analytics not available through other providers. In the Forge dashboard you’ll get two main types of insights: Technical Performance and Parcel Volume analytics. Best of all, these insights can be shown at either the parent or sub-account level, allowing you to view the overall health of your platform and to dive into specific customers.
Technical Performance refers to critical platform performance metrics that confirm your platform is performing as expected and alert you when it needs a closer look. You’ll be able to see:
- Usage rates across major APIs by sub-account (Rate, Buy, AVS, and Trackers)
- API response times, with the ability to decouple the response time between the carriers and platform
- API error rates
Our other set of analytics, Parcel Volume, focuses specifically on shipping performance. It provides valuable insights into your customers’ shipping patterns and experience, giving you the opportunity to advise your customers and, in turn, grow your platform.
Parcel Volume analytics can be filtered by sub-account, time, and carrier.
- View your customers’ label rating and purchasing habits with rated spend, labels purchased, and average cost-per-package analytics.
- View your customers’ shipping and delivery experiences with average transit days, volume growth, volume by sub-account, volume by carrier service, and volume by delivery location.
- Get insights into platform engagement with data comparing total accounts vs. active accounts.
Can current white label customers access Forge?
Yes! All current EasyPost customers who white-label our APIs today are welcome to upgrade to Forge. You’ll get all the same white-label access you have now in addition to all the new features available through Forge.
We’ve ensured that upgrading to Forge is a seamless process that can be done in minutes. All of your current data and information will flow through the new platform.*
To get started, reach out to your customer success manager today. If you don’t have one, please contact our team of shipping experts.
*The Forge Member dashboard hosts different roles than the EasyPost dashboard. This data will not carry over, and you’ll need to re-invite any additional personnel.
Ready to experience Forge?
No matter what industry you’re in, if your customers depend on reliable shipping, Forge is built for you. Grow your platform, improve efficiency, reduce costs, and leave the burdensome custom solutions in the past.
Forge your future today!